Purpose
Grow reputation
Request reviews and route feedback based on sentiment and timing.
Ask for reviews at the right time.
Request reviews and route feedback based on sentiment and timing.
Uses completed appointments, purchases, or service outcomes as triggers.
Generates a polite review request or feedback follow-up.
Do not incentivize reviews or mishandle negative feedback.
It asks for reviews at the right time and routes negative feedback carefully.
It makes the review flow easy to understand.
Use it after a good outcome.