Trigger
Appointment missed
Starts when a patient does not show for a booked visit.
Recover missed visits with timely follow-up and a simple rebooking path.
Starts when a patient does not show for a booked visit.
Send a polite follow-up and offer a new appointment.
Route unusual situations or sensitive messages to a human.
Success is rebook rate and recovered chair time.
It packages the no show recovery workflow into a repeatable sequence.
It keeps the story simple.
Use it when the workflow will be reused often.