Trigger
Patient due for recall
Starts when the recall window opens.
Bring patients back on schedule.
Starts when the recall window opens.
Reach out with a simple return-to-clinic message.
Escalate anything unusual or sensitive to the front desk.
Success is recalled patients and renewed appointments.
It packages the recall campaigns workflow into a repeatable sequence.
It keeps the story simple.
Use it when the workflow will be reused often.