Trigger
Successful visit
Starts when the patient experience is complete and positive.
Ask for reviews after a successful visit and route feedback appropriately.
Starts when the patient experience is complete and positive.
Send a polite review request at the right moment.
Escalate negative feedback to a human when needed.
Success is review volume and reputation growth.
It asks for reviews after a successful outcome and routes issues carefully.
It makes the reputation workflow easy to explain.
Use it when post-service reputation matters and timing is important.